학과소개

교수소개
 학과소개 교수소개
이름 금영정
전공 기술기획, 서비스기획
과목 비정형 데이터 분석
 
TEL 02-970-6528
E-mail yjgeum@seoultech.ac.kr
연구실 프론티어관 915
 
교수소개 돌아가기

학력

• 2013 서울대학교 산업공학과 박사
• 2004 KAIST 산업공학과 학사

주요 경력

• 2013. 8 ~ 2014. 2 서울대학교 SRC연구센터 박사후연구원
• 2004. 8 ~ 2007. 1 삼성SDS 통합PJT팀

연구 분야

기술 기획, 서비스 기획

저널 논문

International Journal (28)
28. Geum, Y., Kim, M., Lee, S. (2016+) Service technology: definition and characteristics based on patent database, Service Science, accepted for publication
27. Lee, H., Seol, H., Min, H. and Geum, Y. (2016+) The identification of new service opportunities: A case-based morphological analysis, Service Business, accepted for publication
26. Kim, J, Geum, Y., and Park, Y. (2016+) Integrating customers’ disparate technology readiness into technological requirement analysis: an extended Kano approach, Total Quality Management & Business Excellence, accepted for publication
25. Geum, Y., Park, Y. (2016) How to generate creative ideas for innovation: a hybrid approach of WordNet and morphological analysis, Technological Forecasting and Social Change, 111, 176–187
24. Geum, Y., Jeon, H., and Lee, H. (2016) Developing new smart services using integrated morphological analysis: Integration of the market-pull and technology-push approach, Service Business, 10(3), 531-555
23. Geum, Y., Noh, E., and Park, Y. (2016) Generating new service ideas: the use of hybrid innovation tools to reflect functional heterogeneity of services, R&D Management, 46(4), 736–748
22. Geum, Y., Kim, M., and Lee, S. (2016) How industrial convergence happens: a taxonomical approach based on empirical evidence, Technological Forecasting and Social Change, 107, 112–120
21. Park, H., Geum, Y., and Park, Y. (2015) A Dual Quality Function Deployment Approach for Benchmarking Service Quality, Total Quality Management & Business Excellence, 26(5/6), 569-582
20. Lee, S, Geum, Y., Lee, S., and Park, Y. (2015) Evaluating new concepts of PSS based on the customer value: application of ANP and niche theory, Expert Systems with Applications, 42(9), 4556–4566 (SCIE) 2015. 6
19. Geum, Y., Lee, H., Lee, Y., and Park, Y. (2015) Development of data-driven technology roadmap considering dependency: an ARM-based technology roadmapping, Technological Forecasting and Social Change, 91, 264–279 (SSCI), 2015. 2
18. Lee, I., Geum, Y., Hong, S. P., Lee, S., and Choe, E. J. (2014) Optimization of the future soldier system: an integrative approach based on agent-based simulation and response surface method, Military Operations Research, 19(4), 25-39 (SCIE), 2014. 12
17. Geum, Y., Lee, S., and Park, Y. (2014) Combining technology roadmap and system dynamics simulation to support scenario-planning: a case of car-sharing service, Computers & Industrial Engineering, 71, 37–49 (SCIE), 2014. 5
16. Geum, Y., Kim, J., Son, C., and Park, Y. (2013) Development of dual technology roadmap (TRM) for open innovation: structure and typology, Journal of Engineering and Technology Management, 30(3), 309–325. (SSCI) 2013.7
15. Geum, Y., Lee, S., Yoon, B., and Park, Y. (2013) Identifying and Evaluating Strategic Partners for Collaborative R&D: Index-Based Approach Using Patents and Publications, Technovation, 33(6/7), 211-224. (SSCI) 2013. 6
14. Geum, Y. and Park, Y. (2013), The state of the art of public-sector technology roadmaps: A taxonomical approach to energy technology roadmaps, Science and Public Policy, 40(3), 327 - 339. (SSCI) 2013.6
13. Son, C., Geum, Y., and Park, Y. (2013) How to identify the trends of services: GTM-TT service map, Expert Systems with Applications, 40(8), 2956-2965. (SCIE) 2013.6
12. Geum, Y., Jeon, J., and Seol, H. (2013) Identifying technological opportunities using the novelty detection technique: a case of laser technology in semiconductor manufacturing, Technology Analysis & Strategic Management, 25(1), 1-22. (SSCI) 2013.01
11. Kim, J., Lee, S., Geum, Y., and Park, Y. (2012), Patterns of Innovation in Digital Content Services: The Case of App Store Applications, Innovation: Management, Policy & Practice, 14(4), 540–556. (SSCI) 2012.12
10. Park, Y., Geum, Y., and Lee, H. (2012) Toward integration of products and services: Taxonomy and typology, Journal of Engineering and Technology Management, 29(4), 528–545. (SSCI) 2012.10
9. Lee, S., Geum, Y., Lee, H., and Park, Y. (2012), Dynamic and multidimensional measurement of product-service system (PSS) sustainability: A triple bottom line (TBL)-based system dynamics approach, Journal of Cleaner Production, 32, 173–182. (SCIE) 2012.9
8. Geum, Y., Lee, S., Kim, C., and Kim, M. (2012), Technological Convergence of IT and BT: Evidence from Patent Analysis, ETRI Journal, 34(3), 439–449. (SCI) 2012.6
7. Geum, Y., Kwak, R., and Park, Y. (2012), Modularizing services: a modified HoQ approach, Computers & Industrial Engineering, 62(2), 579-590. (SCIE) 2012.3
6. Geum, Y., Cho, Y., and Park, Y. (2011), A systematic approach for diagnosing service failure: Service-specific FMEA and grey relational analysis approach, Mathematical and Computer Modelling, 54(11/12), 3126-3142. (SCIE) 2011.12
5. Geum, Y., Lee, S., Kang, D., and Park, Y. (2011), The customisation framework for roadmapping product-service integration, Service Business, 5(3), 213-236. (SSCI) 2011. 9
4. Geum, Y. and Park, Y. (2011), Designing the sustainable product-service integration: a product-service blueprint approach, Journal of Cleaner Production, 19(14), 1601-1614. (SCIE) 2011. 9
3. Geum, Y., Shin, J., and Park, Y. (2011), FMEA-based portfolio approach to service productivity improvement, Service Industries Journal, 31(11), 1825-1847. (SSCI) – 2011. 8
2. Geum, Y., Lee, S., Kang, D., and Park, Y. (2011), Technology roadmapping for technology-based product-service integration: A case study, Journal of Engineering and Technology Management, 28(3), 128-146. (SSCI) – 2011. 7
1. Geum, Y., Seol, H., Lee, S., and Park, Y. (2009), Application of fault tree analysis to the service process: service tree analysis approach, Journal of Service Management, 20(4), 433-454. (SSCI) 2009.08


Domestic journal (6)
6. Park, S., Geum, Y. (2016+) AHP와 BMC를 활용한 중소기업의 핵심 지식서비스 평가 및 비즈니스 모델 제안, 기술혁신연구, 24(3), Accepted for publication (2016.8)
5. Ryu, K., Kim, J., Geum, Y, Kang, P., and Kim, W. (2016) 연관 규칙 분석을 활용한 ARS 추천 메뉴 시스템 연구, 한국정보기술학회논문지 14(3), 127-136 (2016.3)
6. Jeon, J., Geum, Y. (2016) 개방형 혁신의 협력대상자 탐색을 위한 BSC-AHP 프레임워크 제안, 기술혁신연구, 24(1), 25-48 (2016.2)
3. Geum, Y., Min, H. (2016) 스마트폰 애플리케이션 서비스의 기술-서비스 융합 양상 분석, 대한산업공학회지, 42(1), 1-19 (2016.2)
2. Jeon, J., Geum, Y. (2015) 불확실한 환경에서의 효과적 기획을 위한 시나리오 기반 기술로드맵 프로세스의 개발, 기술혁신학회지, 18(3), pp. 492-515
1. Kang, P., Geum, Y., Park, H., Kim, S., Sung, T., and Lee, H. (2015), 기술가치평가를 위한 시장대체원가 접근법, 대한산업공학회지, 41(2), 150-161. 2015. 4

학술대회 발표

International Conferences (18)
18. Kwon, H., Park, Y., and Geum, Y. (2016) How to generate ideas for emerging technologies using future-oriented data: a Wordnet-based morphology analysis, Proceedings of the ISPIM Innovation Forum, Boston, USA.
17. Kim, J., Geum, Y., and Park, Y. (2016) Exploring connections between novel ideas and existing products: an integrative approach of novelty detection and SAO-based network analysis, Proceedings of the ISPIM Innovation Forum, Boston, USA.
16. Geum, Y., An, Y., and Park, Y. (2013), Generating creative ideas for innovation: a WordNet-based morphology approach, Proceedings of the XXIV ISPIM Conference – Innovating in Global Markets: Challenges for Sustainable Growth, Helsinki, Finland
15. Geum, Y., Kim, M., Park, Y., and Lee, S. (2013) The convergence of manufacturing and service technologies: A patent analysis approach, Proceedings of International Conference on Computing Engineering and Enterprise Management (ICCEEM), Bangkok, Thailand
14. Geum, Y., Lee, H., and Park, Y. (2012) How to Use the Big Data to the Technology Planning: A Data-Driven Technology Roadmapping Using ARM, Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), HongKong, China
13. Geum, Y., Park, Y. and Noh, E. (2012) Hybrid Approach of Case-Based Reasoning and Convergence-Divergence Approach to Develop New Services, Proceedings of the International Association for Management of Technology (IAMOT), Hsinchu, Taiwan
12. Park, Y., Geum, Y., and Kim, J. (2012) How to Plan the Open Innovation: A Hybrid Approach of Technology Roadmapping and Portfolio Management, Proceedings of the International Association for Management of Technology (IAMOT), Hsinchu, Taiwan
11. Lee, S., Geum, Y., Kim, M., and Kim, J. (2011) How technologies can facilitate service innovation?, Proceedings of the 4th ISPIM Innovation Symposium - Managing Innovation for Sustained Productivity: Creating Advantage and Resilience, Wellington, New Zealand
10. Geum, Y., Kim, M., and Yoon, J. (2011) Developing the metrics for R&D quality assurance, Proceedings of the R&D management conference, Norrköping, Sweden
9. Geum, Y., Kim, M., and Yoon, J. (2011) Development of a Quality Assurance Framework for Research and Development, Proceedings of the 2nd International Conference on Mechanical, Industrial, and Manufacturing Technologies (MIMT 2011), Singapore, Singapore
8. Geum, Y., Kim, S., Park, Y. (2011) Development of new mobile application services: An approach using context-driven morphology analysis, Proceedings of the 8th International Conference on Service System and Service Management (ICSSSM 11), Tianjin, China
7. Geum, Y. and Park, Y. (2010) Development of Technology Roadmap for Product-Service System (TRPSS), Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), Macao, China
6. Lee, S., Geum, Y., Yoon, B., and Kim, M., and Shin, J. (2010), Strategic Partner Selection for Collaborative R&D: Literature-based Technology Intelligence, Proceedings of the R&D Management Conference, Manchester
5. Kim, J., Geum, Y., and Park, Y. (2010), Typology of Convergence for Digital Contents Service: the Case of App Store, Proceedings of the 7th International Conference on Service Systems and Service Management (ICSSSM), Tokyo, Japan
4. Geum, Y., Kang, D., and Park, Y. (2010) Technology interfaces in product-service integration: concept and typology, Proceedings of the International conference on Portland International Center for Management of Engineering and Technology (PICMET), Phuket, Thailand
3. Geum, Y., Kwak, R., and Park, Y. (2008) Service modularization: QFD-based approach, Proceedings of the International Society for Professional Innovation Management (ISPIM '08), Singapore, Singapore
2. Geum, Y., Suh, Y., and Park, Y., and Oh, H. (2008) Generating New Service Concepts Based on Ontology Integration, Proceedings of the International Conference on Management of Innovation and Technology (ICMIT), Bangkok, Thailand
1. Geum, Y., Lee, S., Seol, H., and Park, Y. (2007) Application of fault tree analysis to the service process : Service tree analysis approach, Proceedings of the International Conference of Global Academy of Business and Economic Research (GABER), Bangkok, Thailand

Domestic Conferences (20)
20. 윤정환, 금영정 (2016) 특허 정보 동시분류분석을 통한 기술융합의 동태적 분석방법에 관한 연구, 대한산업공학회 추계학술대회, 고려대학교 (제 5회 산업융합활성화 방안 및 사례연구 논문공모전 최우수상)
19. 문진희, 금영정 (2016) 데이터 마이닝을 활용한 영화 VOD 흥행 예측 및 주요 흥행 요인 분석, 대한산업공학회 추계학술대회, 고려대학교
18. 문진희, 금영정 (2016) 특허 네트워크 분석을 활용한 사물인터넷 기술융합 분석: 동시분류분석을 중심으로, 대한산업공학회 춘계학술대회, 제주
17. 민혜종, 금영정 (2015) 토픽모델링을 이용한 매체별 빅데이터 동향 다각적 분석, 대한산업공학회 추계학술대회, 연세대학교, 서울
16. 김종명, 금영정 (2015) DEA를 활용한 콜 센터 상담원에 대한 서비스 효율성 분석, 대한산업공학회 추계학술대회, 연세대학교, 서울
15. 신우섭, 금영정 (2015) 교육 프로그램 개선을 위한 갭(gap) 분석 프레임워크 제안 - 한국표준협회 사례를 중심으로, 대한산업공학회 추계학술대회, 연세대학교, 서울
14. 민혜종, 금영정 (2015) Kano 모형의 동태적 변화 분석을 위한 프레임워크 제안: 고객 리뷰 기반 접근, 기술경영경제학회 동계학술대회, 부경대학교, 부산
13. 서성훈, 민혜종, 이학연, 금영정 (2015) Text mining 과 LSA를 활용한 모바일 어플리케이션 카테고리 정립, 기술경영경제학회 동계학술대회, 부경대학교, 부산
12. 장우석, 금영정, 박용태 (2013) 고객 후기에 바탕한 서비스 평점의 추정: 감성 분석 및 혼합로짓모형 접근, 기술경영경제학회 하계학술대회, 제주
11. 김지영, 금영정, 박용태 (2013) 이질적 고객집단 성향을 반영한 기술요구사항 분석: Kano 모형의 확장, 기술경영경제학회 동계학술대회, 부산
10. 노은지, 금영정, 박용태 (2013) Analysis of Social Apps diffusion on network platforms: an Agent-based model approach, 기술경영경제학회 동계학술대회, 부산
9. 박효진, 금영정, 박용태 (2012) Benchmarking service quality: dual QFD approach, 기술경영경제학회 동계학술대회, 천안
8. 박효진, 금영정, 박용태 (2011) 소셜커머스의 기술적 요소가 성과에 미치는 영향 분석: Daily Deal 서비스를 중심으로, 기술경영경제학회 하계학술대회, 제주
7. 이유진, 김지은, 금영정, 박용태 (2011) 제품-서비스 혁신의 발전 양상 분석: IR52 장영실상을 중심으로, 기술경영경제학회 동계학술대회
6. 금영정, 이소라, 이성주, 박용태 (2011), 시나리오 기반 동태적 기술기획 방법론: 시스템 다이내믹스 기반 기술로드맵 접근, 기술경영경제학회 동계학술대회, 용평, 그린피아
5. 금영정, 전정환, 설현주 (2010), On the monitoring of the technological opportunities using patent information: A novelty detection approach, 대한산업공학회 하계학술대회, 제주
4. 김지은, 금영정, 박용태 (2010), 디지털 콘텐츠 서비스의 파생적 기술혁신 유형 분류: 원 소스 멀티 유즈(OSMU)를 중심으로, 기술경영경제학회 동계학술대회, 제주 그랜드호텔, 제주
3. 설현주, 박광만, 윤병운, 이학연, 이소라, 금영정 (2009), Demand Forecasting of New Media Services Using Competitive Bass Model and the Theory of the Niche, 대한산업공학회 추계학술대회, 경희대학교, 서울
2. 금영정, 조양래, 박용태 (2009), 서비스 실패 분석: 서비스 FMEA와 그레이 이론을 활용한 체계적 접근 방법 , 대한산업공학회 추계학술대회, 경희대학교, 서울
1. 송보미, 금영정, 박용태 (2009), 서비스 청사진과 베이지안 네트워크를 활용한 서비스 실패 분석, 대한산업공학회 춘계학술대회, 부산대학교, 부산

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